Joseph

Dear Chris,

I would like to thank you for keeping to your word and making good on the few oversights on the home I purchased at Saerno Court – a home that you totally renovated.

All to often you hear stories or know of someone who was taken advantage of by a dishonest builder who prayed upon them, mainly the trusting and the elderly. Those that practice this deceitful way of doing business makes it difficult for those like yourself that are honest and trustworthy.

With that being said, I felt I had to write you and let you know how refreshing it is to know that there are still people like you out there that are honest and committed to doing what is right as opposed to making a buck at any cost. I value people like you and wish you continued success.

Your reputation and a company is impeccable. Jack Duke is synonymous with quality work. Everyone I come in contact with has noting but favorable things to say about your company when I mention that my home was remodeled by the Jack Duke Company. I now have become a part of that growing list of satisfied customers.

The issues you resolver were not between you and me; but, between the seller and me. They were not major; but never the less, you did not have any obligation to me to fix or finish any work that you had done for the seller, you went the extra mile and extended that commitment to me. You made good on your work when you could have easily walked away… and I thank you for that.

This home is stunning. I am very pleased to have purchased a home that you renovated. Your workmanship is fabulous and your focus on detail brings about that stunning appearance that makes me proud to own this home.

I will not forget what you did and would recommend you to my friends and family.

Sincerely yours,
Joseph